Privacy policy


Privacy Policy

Last Updated: August 21, 2026

She-Rise Collections, LLC (“She-Rise Collections,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, create an account, place an order, purchase physical or digital products, use our digital tools, join a membership, or use the SRC Lupus Wellness Tracker™.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

Depending on how you interact with our store and services, we may collect the following categories of information.

Personal and Account Information

This may include:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Customer account information
  • Login or authentication information
  • Order and purchase history
  • Membership information
  • Customer-support communications

Payment Information

Payments are processed through Shopify and applicable third-party payment processors.

She-Rise Collections, LLC does not directly store your complete credit- or debit-card number on our own servers.

Payment processors may collect and process information necessary to authorize and complete transactions according to their own privacy and security practices.

Device and Technical Information

When you visit or use our website, information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Website activity
  • Approximate location derived from technical information
  • Cookies and similar technologies
  • Analytics information

SRC Lupus Wellness Tracker™ Information

The SRC Lupus Wellness Tracker™ is a private, web-based consumer wellness-tracking application available through an eligible membership.

When using the tracker, members may choose to enter personal wellness information such as:

  • Energy levels
  • Pain levels
  • Fatigue
  • Symptoms
  • Mood
  • Sleep
  • Water intake
  • Medications or supplements
  • Stress
  • Activity and rest
  • Temperature
  • Swelling
  • Rash information
  • Headache information
  • Brain fog
  • Daily notes
  • Appointment information
  • Questions for upcoming visits
  • Personal visit notes
  • Other wellness information voluntarily entered by the member

You choose what information to enter into the tracker.

 The SRC Lupus Wellness Tracker™ is currently designed to store wellness entries locally within the web browser used to access the tracker.

Information entered into the tracker, such as symptoms, pain and fatigue levels, medications, notes, appointments, and other wellness entries, is stored in the browser's local storage on the device and browser being used.

She-Rise Collections, LLC does not intentionally collect or centrally store the content of these wellness entries in Shopify customer records or the membership system as part of normal tracker use.

Because wellness entries are stored locally in the browser:

  • Entries may not automatically appear on another device or browser.
  • Clearing browser data, deleting site data, using certain private-browsing modes, resetting the browser, or changing devices may cause stored tracker information to become unavailable or be permanently lost.
  • Customers are responsible for maintaining access to the device and browser where their information is stored.
  • Anyone who has access to the same device and browser profile may potentially be able to access locally stored information.

Technical information necessary to operate the website or embedded application, such as connectivity, diagnostics, security, and performance information, may still be processed by the platforms and service providers used to operate the service.

Please do not enter information you do not want processed through or associated with your use of the tracker.

Wellness Information Is Not Used for Advertising

We do not intend to sell the personal wellness information that you voluntarily enter into the SRC Lupus Wellness Tracker™ or use those wellness entries to create targeted advertising profiles.

Information necessary to operate customer accounts, memberships, website security, and access controls may be processed separately from the wellness information you enter into the tracker.

Not a Healthcare Provider or Medical Record System

The SRC Lupus Wellness Tracker™ is a consumer wellness and organization tool.

It is not an electronic medical record system, healthcare provider portal, medical treatment service, emergency service, or substitute for professional medical care.

She-Rise Collections, LLC does not represent the SRC Lupus Wellness Tracker™ as a HIPAA-covered healthcare service or guarantee that information entered into the tracker is protected by HIPAA.

Other privacy, consumer-protection, and data-security laws may apply depending on the circumstances.

How We Use Information

We may use information for purposes including:

  • Processing purchases and orders
  • Delivering physical products
  • Delivering or providing access to digital products
  • Creating and maintaining customer accounts
  • Providing membership access
  • Authenticating members
  • Operating the SRC Lupus Wellness Tracker™
  • Providing customer support
  • Processing recurring membership payments
  • Managing cancellations and renewals
  • Preventing fraud and unauthorized activity
  • Protecting our website, products, and intellectual property
  • Improving website functionality and customer experience
  • Maintaining business records
  • Complying with legal obligations
  • Sending service-related communications
  • Sending marketing communications when permitted or consented to

Membership and Account Information

Membership access may be connected to the Shopify customer account and email address used during purchase.

We may use account identifiers, membership status, customer tags, purchase information, and related technical information to determine whether a customer is authorized to access private membership content.

When a membership expires or ends, access information may be updated or removed as necessary to enforce the applicable membership terms.

Digital Products and Access Controls

For digital products, AI generators, web-based tools, memberships, and downloadable products, we may maintain information relating to:

  • Purchase verification
  • Account access
  • Download or access activity
  • Membership status
  • Licensing
  • Fraud prevention
  • Unauthorized sharing or redistribution

We may take reasonable measures to protect our digital products, memberships, copyrighted materials, and intellectual property from unauthorized access, sharing, theft, or redistribution.

Email Communications

We may send transactional or service-related emails regarding:

  • Orders
  • Memberships
  • Account access
  • Free trials
  • Renewals
  • Cancellations
  • Failed payments
  • Expiring payment methods
  • Customer support
  • Security or account notices

If you separately choose to receive marketing communications, we may also send information about:

  • New products
  • Promotions
  • Product releases
  • Store updates
  • Educational or informational content

You may unsubscribe from marketing emails using the unsubscribe option provided in those communications.

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related messages that are necessary to administer your orders, account, or membership.

Cookies and Similar Technologies

Our website may use cookies, pixels, analytics technologies, and similar tools to:

  • Operate the website
  • Remember user preferences
  • Maintain sessions
  • Understand website usage
  • Measure performance
  • Prevent fraud
  • Improve services
  • Support marketing and advertising where permitted

Depending on your location, you may be provided with choices regarding non-essential cookies or certain uses of personal information.

You can also manage some cookie settings through your browser.

Service Providers and Third Parties

We may use third-party companies to help operate our business.

These may include providers that assist with:

  • Ecommerce hosting
  • Customer accounts
  • Membership administration
  • Payment processing
  • Email delivery
  • Website hosting
  • Fraud prevention
  • Analytics
  • Marketing
  • Technical support
  • Digital-product delivery
  • Business operations

Our primary ecommerce platform is Shopify, and membership services may be administered through Appstle Memberships.

Other service providers may be added, removed, or changed as our business evolves.

Third-party providers process information according to their own agreements, privacy practices, and applicable law.

We encourage customers to review the privacy policies of third-party services they choose to use.

Advertising and Analytics

We may use analytics or advertising tools to understand how visitors interact with our store and to measure advertising performance.

Depending on our active services, these may include platforms such as:

  • Google
  • Meta/Facebook
  • TikTok
  • Pinterest
  • Shopify analytics or advertising services

The availability and use of these tools may change.

Where legally required, consent or opt-out controls may be provided for certain advertising, tracking, or data-sharing activities.

Data Sharing

We may disclose personal information when reasonably necessary to:

  • Process an order or payment
  • Provide requested products or services
  • Operate a membership
  • Provide customer support
  • Prevent fraud or abuse
  • Protect our legal rights
  • Comply with applicable law, regulation, court order, or lawful governmental request
  • Complete a business transaction such as a merger, acquisition, financing, or sale of business assets

We do not intend to sell personal wellness entries entered into the SRC Lupus Wellness Tracker™.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, use, alteration, loss, or disclosure.

However, no internet transmission, website, browser, electronic service, or storage method can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials and for using reasonable security practices on their own devices.

Health-Information Security Incidents

Because the SRC Lupus Wellness Tracker™ may allow users to enter identifiable wellness information, we take privacy and security concerns involving such information seriously.

If we become aware of a security incident involving personal information, we will evaluate the incident and provide notices when required by applicable law.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide products and services
  • Maintain customer accounts
  • Administer memberships
  • Maintain business and tax records
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet legal or regulatory obligations

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Obtain information about how personal information is used
  • Opt out of certain marketing communications
  • Opt out of certain sale or sharing of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Exercise other rights available under applicable law

Some information may need to be retained even after a deletion request when retention is required or permitted for legal, financial, security, fraud-prevention, or contractual purposes.

To submit a privacy request, contact:

support@she-risecollections.com

We may need to verify your identity before completing certain privacy requests.

Children’s Privacy

Our online store and SRC Lupus Wellness Tracker™ are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 without appropriate authorization.

If you believe a child has provided personal information to us improperly, please contact us.

Third-Party Links and Platforms

Our website may contain links to websites, applications, AI platforms, social-media platforms, or other services operated by third parties.

She-Rise Collections, LLC does not control the privacy practices of third parties.

Information provided directly to a third party is subject to that third party’s privacy policy and terms.

International Visitors

Our website may be accessible to individuals outside the United States.

Information may be processed in countries other than the country in which you reside.

Where required, we will take reasonable steps to handle personal information in accordance with applicable privacy requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our products
  • Technology
  • Service providers
  • Business practices
  • Legal or regulatory requirements

The updated date at the top of this policy will indicate when the policy was most recently revised.

Material changes may be communicated when required by applicable law.

Contact Us

For questions about this Privacy Policy, privacy requests, account concerns, or data-related questions, contact:

She-Rise Collections, LLC
Email: support@she-risecollections.com

If a mailing address is legally required for a particular request or notice, we will provide or use the applicable business contact information as required.